Privacy Policy

INTRODUCTION

This privacy policy sets out how we use and protect any information that you give to us when you visit this website or apply to become a member.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website then you can be assured that it will only be used in accordance with this privacy statement.

Your privacy is of the highest importance to us, and we will never release your personal details to any third party without your express consent.

When you complete a membership application certain personal information is collected from you (for example: your name, email address, member status).

When you complete a swim application additional personal information is collected from you (for example: you name, age, occupation, nationality)

All such information is held securely by The Channel Swimming Association which endeavours to comply with all applicable Data Protection and consumer Regulations, and will treat all your personal information as confidential. The use of this data is explained below.

We may change this policy from time to time by updating this page and will notify you accordingly.

This policy is effective from 24/05/2018

WHAT WE COLLECT

We may collect the following information for membership application:

• Name and surname
• Nationality
• Email address
• Telephone Number
• Gender
• Age, Date of birth
• Club/Team Name

We may collect the following data for a swim application

• Name and surname
• Nationality
• Email address
• Telephone Number
• Gender
• Age, Date of birth
• Club/Team Name
• Age
• Swim history
• Swimming club
• Doctors medical report
• Qualification swim details
• Contact details may be shared as necessary with the coastguards

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service and, in particular, for the following reasons:

• Internal record keeping.
• Monitoring and checking of the necessary requirements for channel swimming
• To improve our products and services.
• We may use your contact details to get in touch with you in the normal business of managing a swim
• We may share your contact details with your swim observer
• We may periodically send newsletters, results or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email.
• We may use the information to customise our service and website according to your interests.
• Information that we may share in the interests of publication of swim results
  • Name of swimmer.
  • Date of swim.
  • Swimmers preferred Nationality.
  • Swimmers local town/city.
  • Age at time of swim.
  • Start.
  • Time of swim.
  • Stroke.
  • Record if set.
  • Relay name.
  • Name of swimmers in a relay team.
  • Type of relay swim.
  • Category of the swim
  • Other information as covered in the ‘Handbook’.
  • Company official name.
  • Company official position.

GOOGLE ANALYTICS

We use Google Analytics to report anonymous visitor activity on ChannelSwimmingAssociation.com. Data collected is used by us for our own reporting and development. All data associated with cookies, user identifiers or advertising identifiers are retained for 14 months. If you would like to opt-out of Google Analytics monitoring your activity on our site, please use Google's opt-out Browser Add-on, click here: https://tools.google.com/dlpage/gaoptout/

GOOGLE RECAPTCHA

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

CONTACT POLICY

Your privacy is very important to us which is why we make sure you’re always in control of what we do with your personal information.

This is our simple contact promise:

• We will never pass your personal details to any third party other than our data processors
• We will only use your details to conduct necessary communications in the course of channel swimming.

We will make sure our contact with you is relevant based on the information you give us.

You can opt out at any time.

All you need to do is email dpo@channelswimmingassociation.com and notify us of your contact preferences and we will stop contacting you

We’ll always comply with the Data Protection Act 1998 and GDPR.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect from you.

International transfers of your personal information

We do not transfer your personal information to International third parties.

Personal Data Security and Confidentiality

We maintain adequate technical and organisational security measures to protect your personal information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction.

Retention of data

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Our procedures to manage data retention is to retain membership data for only whilst the membership is active. Membership data will be reviewed on an annual basis.

Swim records and results and observer reports will be kept indefinitely in the interests of historical documentation

Changes to the Policy

We reserve the right, at our sole discretion, to modify, add or remove sections of this privacy policy at any time and any changes will be notified to you using the email address you have given us or by an announcement on the webpage available at the “Privacy Policy” link.

Privacy Queries

If you wish to update your details, remove your personal data from our records or have any questions regarding this policy please contact us by e-mail at dpo@channelswimmingassociation.com

For security reasons, we reserve the right to take steps to authenticate your identity before providing access to your personal information.

Further information about the GPDR can be found from the Information Commissioner's Office at the ICO web site

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

0303 123 1113
https://ico.org.uk/concerns/